12.0 Vocational Rehabilitation Services

Table of Contents

1.0- Policy Summary
2.0 - Overarching Principles for the Provision of VR Services
3.0 - Vocational Rehabilitation Services
Forms

State of Alaska

Department of Labor and Workforce Development

Division: Vocational Rehabilitation

Policy: CS 11.0

Subject: Vocational Rehabilitation Services

Reference:

34 CFR § 361.48;

Alaska Administrative Code 2 ACC 07.235(g) and 2 ACC 07.270(a);

AS 39.25.150

Effective Date:

Revised Date: 8/1/2014; 12/13/2013; 1/12/2012; 10/3/2011; 12/1/2009

Approved: ____________________________________ __ 8/1/2014 _________

Cheryl A. Walsh, Director Date

1.0- Policy Summary

The services the Alaska Division of Vocational Rehabilitation (DVR) can provide, arrange or purchase for an individual with a disability are related to:

Assessment to determine:
- Eligibility, including those delivered under plans for Trial Work Experiences and/or Extended Evaluation;
- Priority for services for Order of Selection; and
- Vocational rehabilitation needs.
An individualized plan for employment (IPE) necessary to assist the individual in preparing for, securing, retaining, or regaining an employment outcome in an integrated setting that is consistent with the individual's strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice.
Post-employment services.

Services available to individuals include:

Assessment for determining eligibility, priority for services and VR needs;
VR counseling and guidance including information and support services to assist individuals with disabilities in exercising informed choice;
Job related services such as job search and placement assistance and job retention;
Information and referral to and/or coordination with other agencies in order for individuals to explore and secure employment services or benefits available to them from other programs, including other programs within the workforce development system. It also includes information about the Client Assistance Program;
Vocational and other training services including personal and vocational adjustment, books, tools, and other training materials;
Medical services which may include, but are not limited to:
- Surgery and/or hospitalization,
- Dental,
- Pharmaceutical supplies,
- Prosthetic and orthotic devices,
- Eyeglasses and visual services,
- Hearing aids,
- Mental health services and
- Other medical or medically related rehabilitation services
Maintenance for additional costs, in excess of normal costs, incurred while participating in the VR program;
Behavioral health services;
Transportation that is provided in connection with the provision of any other service and needed by the individual to achieve an employment outcome,
On-the-job or other related personal assistance services provided while an individual is receiving other vocational rehabilitation services;
Interpreter services, including sign language and oral interpretation services, for individuals who are deaf or hard of hearing and tactile interpretation services for individuals who are deaf-blind provided by qualified personnel;
Reader services, rehabilitation teaching services and orientation and mobility services for those who are blind;
Occupational licenses, tools, equipment, and initial stocks and supplies;
Business development services including market analysis, development of business plans, and other services in support of individuals who are pursuing self-employment or telecommuting or establishing a small business operation as an employment outcome (See DVR Policy CS 13.0 - Self-employment );
Rehabilitation technology services including rehabilitation engineering, assistive technology devices and services, vehicle modification, telecommunications, sensory, and other technological aids and devices;
VR services to family members if necessary for the eligible individual to achieve an employment outcome; and
Other goods and services necessary to achieve an employment outcome.

Policies governing the provision of all VR services:

Medical and behavioral health services will be provided based on the recommendation and written prescription, as appropriate, of a licensed physician or other authorized health care professional. The record of services of the individual shall contain copies of recommendations for treatment, prescriptions and reports of progress or outcome of treatment.
DVR does not provide long-term medical rehabilitation services, health maintenance needs and routine replacement and repair of prosthetic devices including hearing aids and eyeglasses.
A release of information (ROI) is required prior to setting up any appointments and/or discussing an individual with anyone including medical personnel, community rehabilitation programs, legislators, etc. (See DVR Policy CS 2.0 - Confidentiality for further information.)
All services will be provided in accordance with procurement procedures and DVR's Financial Participation Policy (CS 9.0).
All services provided by DVR shall be provided to individuals from within Alaska whenever possible. If DVR purchases a service outside of the state due to the individual's choice that is available within the state, the individual will be responsible for any difference in the cost of the service.

If an individual requires a service that will assist in securing a successful employment outcome, and the service is not available within the state, the service may be provided from a vendor outside the state.
All services shall be provided in the most integrated setting appropriate for the individual's needs.
The duration of each service needed by an individual must be determined on an individual basis.
Arbitrary limits on the nature and scope of vocational rehabilitation services to be provided to the individual to achieve an employment outcome may not be established.
DVR will determine if comparable services or benefits exist prior to expending VR funds in the provision of services. Services exempt from a determination of comparable benefits include: assessment, counseling and guidance, information and referral, job-related, rehabilitation technology and post-employment services.

A determination of comparable benefits will not be undertaken by DVR when such a determination would interrupt or delay the achievement of the employment goal as identified on an IPE, an immediate job placement or the provision of VR services for an individual who is at extreme medical risk.
DVR cannot provide VR services that are available to individuals as comparable services or benefits when the individual refuses to apply for the programs providing the comparable services or benefits.
Services on the IPE or PES Plan which have been initiated will continue to be provided to an individual who has requested an appeal hearing unless there is evidence the services were obtained through misrepresentation or fraud. See DVR Policy CS 4.0 - Appeals for further information.
All exceptions to policy must be approved by the Chief of Rehabilitation Services or his/her designee.

2.0 - Overarching Principles for the Provision of VR Services

2.1 - Procurement of Services

The Rehabilitation Act of 1973, as amended, and it's implementing regulations mandate procedures in the provision of services and methods of procurement. Procurement authority is granted to VR counselors by the chief of rehabilitation services with the recommendation of their VR manager following a period of training and probation.

Consistent with procurement guidelines, a VR counselor cannot obligate DVR to services that exceed their procurement authority. An Individualized Plan for Employment (IPE) that includes a service generating an Authorization for Purchase (AFP) over the counselor's procurement authority will require the same level of written approval as will be required on the AFP. For example, if the AFP will require the Chief of Rehabilitation Services' approval, the Chief will be required to approve the IPE. Therefore, when an IPE requires a level of approval beyond the VR counselor, the VR counselor shall inform the individual that the IPE is pending approval. An AFP purchase cannot be fragmented into multiple AFPs as a way to circumvent this approval.

An IPE must be signed by both the qualified VR professional and the individual or the individual's representative before the IPE is considered valid and implemented. A valid IPE must be in place in order to procure services. Accordingly, an IPE that has expired is not considered valid and the ending date of the IPE must be revised in order to continue the delivery of services.

All purchased services that are evaluative and restorative shall be authorized prior to the provision of services. DVR will reimburse providers of medical services (both medical and psychological) based upon usual and customary fees for their area of specialization. Providers will be reimbursed at this rate independent of the individual attending the scheduled appointment.

The method of procurement will be determined in partnership with the VR counselor and the individual receiving the service. DVR's preference is to issue an AFP directly to the selected vendor, with an invoice from the vendor documenting the service provision. Other procurement options include reimbursements to the individual, state purchase card, a direct warrant to the vendor or a field warrant. The individual is required to produce receipts for reimbursements, and field warrants. See the DVR Technical Manual , Section 2 for detailed instructions on the requirements for the different types of procurement.

2.2 - Out-of-state Services

All services provided by DVR shall be provided to individuals from within Alaska whenever possible. However, if the individual chooses an out-of-state service at a higher cost than an in-state service, and either service would meet the individual's rehabilitation needs, DVR shall not provide payment for those costs in excess of the amount paid for a comparable in-state service. Individualized circumstances may allow an exception to this policy.

If an individual requires a service that will assist in securing or maintaining a successful employment outcome, and the service is not available within the state, the service may be provided from a vendor outside the state and the expense endured fully by DVR. The procurement of out-of-state services must be documented in the case file.

2.3 - Support Services

Support services are considered adjunct services and are provided to support other planned VR services or are necessary for an individual to participate in assessments to determine eligibility and/or rehabilitation needs.

Services identified as support services include: maintenance, transportation, personal attendant services, interpreter services for people who are deaf, reader service, services to family members, tools and equipment and occupational licenses.

2.4 - Rehabilitation Technology Services

Rehabilitation technology encompasses multiple VR services applying technologies, engineering methodologies or scientific principles to meet the needs of, and address the barriers confronted by individuals with disabilities. Rehabilitation technology services include rehabilitation engineering, assistive technology (AT) devices and AT services and should be considered as a potential service at any phase of the rehabilitation process.

Rehabilitation technology is commonly thought of as a means to improve physical functions such as mobility, speech, or hearing. This technology should also be considered in assisting individuals with cognitive, emotional, or behavioral disabilities as well (for example, a memory or scheduling device to assist an individual with a learning disability with organization and recall).

Rehabilitation technology services may be provided only when they will benefit the individual in removing, adjusting, or adapting to functional limitations that are barriers to required assessments for eligibility or IPE development, or for achieving an employment outcome. Functional limitations that are not expected to adversely affect the attainment of the vocational objective are not to be addressed through the provision of rehabilitation technology services by DVR.

An AT assessment must be performed by skilled personnel and must establish how AT devices and/or services can increase or supplement functional capacity and/or modify environments to accommodate the individual's abilities to work.

2.5 - Community Rehabilitation Programs (CRP)

A CRP is a program, agency or business providing a variety of direct vocational rehabilitation services such as assessment or job related services to individuals with disabilities in order for those individuals to maximize opportunities for employment.

DVR does not license, certify or register CRPs, but due to the direct interaction CRP personnel with individuals served by, DVR does have a formal approval process whereby the experience and qualifications of prospective CRPs are reviewed.

All the materials pertaining to becoming a CRP are available at DVR's internet site https://labor.alaska.gov/dvr/home.htm

DVR counselors should procure the following services from approved CRPs or when appropriate, from individuals who have been licensed by professional certifying bodies such as Occupational and Physical Therapists. Some of the following services such as assessment or job search assistance may be provided by DVR staff trained in these areas.

VR services which fall into this category include:

Discovery
On-the-Job Evaluation
Preliminary Assessment
Situational Assessment
Vocational Evaluation
Assistive Technology Services
Benefits Counseling
Business Development Services
Job Search Assistance
On-the-Job Supports
Job Readiness Training

On occasion, a non-approved individual may be used to provide the above services. This situation would most likely occur when services are required, but there are no available providers such as in rural Alaska. In those situations, a counselor may be able to identify a person such as a teacher who is already in the individual's life, who is very supportive of the individual, and who is familiar with the community and has potential access to employment opportunities.

A non-approved provider may be used for up to three different individuals and then is required to apply to become an approved CRP.

Alaska Center for the Blind and Visually Impaired (The Center)

The Center is the primary CRP in the state providing services to individuals who are blind and visually impaired. As a combined agency, DVR has a responsibility to ensure that services for the blind and visually impaired are available statewide and are appropriate. VR counselors should be aware that DVR fully supports referrals to the Center through a statewide funding mechanism.

The Center provides instruction in daily living, orientation and mobility, Braille, assistive technology and a variety of assessments through day and residential programs.

CRP Referral Process

When the VR counselor refers an individual to a CRP, the counselor and the CRP will abide by DVR Policy CS 2.0 - Confidentiality .

The following are guidelines for referral to CRPs and as appropriate, to DVR evaluators and placement staff:

The VR counselor and the individual will discuss the purpose of the service(s). Following the principles of informed choice, the counselor will provide the individual information about who is available to provide the service.
The VR counselor, with the individual's approval and a signed ROI, will provide in writing to the service provider:
- Individual contact information;
- Detailed information on the purpose of the referral as it relates to the individual's employment goal;
- As appropriate, any information regarding the individual's interests, strengths, priorities, resources, and concerns as necessary for the service provider to assist the person achieve his/her employment goal;
- The vocational goal, if identified;
- Information regarding the individual's support system; and
- As appropriate, any medical or diagnostic information that may be important for the service provider to know prior to providing services.
The VR counselor, individual and service provider will meet to outline the purpose of the services, and describe the respective roles of the VR counselor and service provider. This will ensure the individual understands the respective roles and has clear expectations about what each party will provide.
The VR counselor will maintain regular contact with the service provider(s) to monitor progress and facilitate ongoing communication.

Progress Reports from the CRP to the VR Counselor

The CRP will provide the identified services within the time frame specified on DVR's authorization for procurement (AFP). It is the CRP's responsibility to notify the VR counselor prior to the authorization's ending date of service as to the need for additional services. The CRP should not provide additional services unless authorized by the VR Counselor.

The CRP will provide DVR with a written report on the individual's progress within 30 days of the CRP initiating services. If the services extend beyond 30 days, progress reports will be submitted on a monthly basis.

Reports to the VR counselor will include:

The AFP authorizing the services.
The goal or purpose of the services.
The activities the CRP and the individual engaged in.
The progress of the individual.
The dates, locations and length of time of the services.
Observations.
Outcomes.
Recommendations.

2.6 - Comparable Benefits

Definition

Comparable services and benefits are:

Provided or paid for, in whole or in part, by other federal, state, or local public agencies, by health insurance, or by employee benefits;
Available to the individual at the time needed to ensure the progress of the individual toward achieving the employment outcome in the IPE in accordance with federal regulations - 361.53; and
Commensurate to the services that the individual would otherwise receive from the designated state vocational rehabilitation agency.

Awards and scholarships based on merit are not considered a comparable benefit.

Exploration of Similar Benefits

Before DVR provides any rehabilitation services to eligible individuals or to members of the individual's family DVR shall determine:

Whether comparable services and benefits exist under any other program;
Whether those services and benefits are available to the individual at the time needed to achieve the employment goal on an approved IPE; and
Whether those services meet the needs of the individual.

In addition, DVR will consider whether required services are available through alternate funding sources, such as private or non-profit organizations, and will encourage the individual to use such resources to the greatest extent feasible.

The determination of availability of comparable services and benefits will be made during the initial interview and subsequent meetings, and will be based on information provided by the individual on the Application for Rehabilitation Services as well as other information available to the rehabilitation counselor.

Exempt Services

The following services do not require consideration of comparable benefits:

Assessment to determine eligibility, priority for services and/or the scope of vocational rehabilitation needs;
Vocational rehabilitation counseling and guidance;
Referral and other services to secure needed services from other agencies;
Job-related services including job search and placement assistance, job retention services, follow-up services, and follow along services;
Rehabilitation technology;
Supported employment services; and
Post employment services consisting of services listed above.

Circumstances Excluded

Exploration and use of comparable services and benefits is not required if such a determination would interrupt or delay:

The progress of the individual toward achieving the employment outcome identified in the individualized plan for employment;
An immediate job placement; or
The provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional.

Timeliness of Comparable Benefits

If a comparable benefit exists, but is not available to the individual at the time needed to satisfy the rehabilitation objectives of the IPE, DVR may provide the services until the comparable benefits become available. For example: In a post secondary education plan, DVR may meet the first semester costs in those circumstances where the comparable benefits such as the Application for Federal Assistance (FAFSA) has yet to be determined. Subsequent semester costs will only be authorized upon receipt and consideration of the full FAFSA award(s). An IPE should reflect this exception.

Use of Comparable Services and Benefits

If comparable services and benefits are available, they shall be considered and used to meet, in whole or in part, the cost of rehabilitation services. If not available to the individual at the time needed to support the employment goal on the individual's approved IPE, DVR shall provide rehabilitation services until those comparable services and benefits become available.

Responsibility of the Applicant or Eligible Individual

DVR funds may not be used for the cost of services if the individual refuses to apply for comparable services and benefits, and accept such services and benefits as may be available.

Notification of the Individual of Comparable Services and Benefits Policy

The counselor shall inform the individual of DVR's policy and procedure relating to consideration and utilization of comparable services and benefits for which the individual may be eligible.

Required Documentation

Information in the record, including the Application for Rehabilitation Services will indicate that comparable services and benefits were explored and considered. Available services/benefits to be used in the individual's rehabilitation program will be documented on the IPE.

2.7 - Medical Consultations

The purpose of medical consultation is to provide guidance for counselors on medical factors related to an individual's participation in a vocational rehabilitation program.

Most DVR offices have a medical consultant on contract who will visit offices on a regularly scheduled basis. DVR's Chief Medical Consultant is available in person, by phone, or electronically if a local consultant unavailable. The Division encourages counselors to utilize medical consultation time in a group setting to maximize the consultant's time and to allow for an educational opportunity for all VR counselors. New VR counselors are advised to use consultation time for most cases to become familiar with the medical aspects of disability.

Upon request by a counselor, the medical consultant may be used to review the medical aspects of an individual's disability, functional capabilities and the rehabilitation needs of the individual at the determination of eligibility; during the development of the service plan, particularly when restoration services are indicated; and, prior to closure when the reasons for closure are due to the severity of disability, or a rapidly progressive or terminal medical condition. In addition, the medical consultant can be used any time guidance is needed by the counselor to plan effectively with the individuals.

The medical consultant's role in the consultation process is to assist the counselor when needed to:

Review and interpret medical information, reports and records;
Determine the adequacy of medical records and reports;
Clarify the functional capacities and limitations of the individual;
Advise on the need for speciality examinations or additional diagnostic services;
Advise on medical factors that may affect the service plan or employment goal;
Advise on the need or appropriateness of medical restoration services;
Advise on the prognosis of a disability(ies) when medical information obtained needs clarification; and/or
Advise on the feasibility of providing rehabilitation services to individuals with conditions which are progressive or subject to remission and exacerbation.

For low vision services, the medical consultant does not need to routinely review services recommended by qualified low vision providers.

The counselor will, when presenting a case file to the medical consultant:

Have the medical information organized;
Prepare a short case presentation: i.e.; age, sex, marital status, medical conditions, medications, support systems, treatments, names of treating physicians
List questions for the medical consultant; and
Use the medical consultation form.

After a medical consultation has taken place, the counselor will document as appropriate, the medical consultant's recommendations, comments and other information relevant to the individual's medical condition and rehabilitation needs. Any written recommendations by the consultant regarding the individual's functional limitations and their impact on planning, or additional specialty medical evaluations or any follow-ups that are needed are recorded on the medical consultant's form and included in the case file.

The medical consultant should not, under any circumstances, determine an applicant's eligibility or vocational goal. Eligibility decisions are the responsibility of the VR counselor.

2.8 - DVR Participants on Job Sites:

The following policies and principles apply to all DVR participants on any job site including all assessments, job/work experiences and volunteer/unpaid positions.

Workplace experiences provide essential information about a VR participant's strengths, abilities, capabilities and interests. The VR counselor most often uses a workplace experience in the context of a community based assessment (CBA) or an on-the-job evaluation (OJE). A workplace experience can be used at various stages of the vocational rehabilitation process with the information obtained being used:

to determine program eligibility or ineligibility;
to identify the nature and scope of VR services to be delivered under an IPE;
to provide occupational exploration; and/or
to provide training on workplace specific skills.

Under all of these situations, the requirements for work experiences are governed by not only DVR's policies, but also by employment laws administered by the US Department of Labor under the Fair Labor Standards Act (FLSA).

The purpose of this policy is to provide guidance and direction regarding the stipulations DVR must adhere to when using this important rehabilitation tool. See other policies ( CS 6 - Eligibility or CS 7 - Trial Work, CS - 10 IPE ) for guidance pertaining to the specific stage of the VR process.

On-the-job training (OJT) is an employer provided training to a paid participant who is engaged in work that provides knowledge and skills essential to perform the job successfully. OJTs follow the requirements established in the Department of Labor and Workforce Development OJT agreement. See CS 11 - VR Services, Training On-the-Job for setting up OJTs.

Basic Principles

The State of Alaska assumes the liability for Workers Compensation coverage.

Work experiences can be either paid or unpaid, depending upon the type of employer (private non-profit, private for profit or the public sector).

Job site training is negotiated between the VR counselor and the employer. A note of caution, while training on an actual job site can provide valuable skills or information, DVR participants who receive such training do not receive any type of certificate or credential defining a specific skill set that is recognized by other employers.

Alaska DVR has adopted the following USDOL guidelines on the length of time for various work experience activities:

Vocational exploration (job shadowing): 5 hours per job experience
Vocational assessment: 120 hours per job experience

In the case of students, these limitation apply during any one school year.

A Work Experience/On-the-Job Evaluation Agreement must be completed for each individual participating in a work site experience. The agreement is not required for job shadowing.

Unpaid or Paid Work Experiences

The Alaska Department of Labor and Workforce Development, Division of Labor Standards and Safety is responsible for the oversight and enforcement of the FSLA in Alaska. They have provided the direction regarding the compensation requirements for DVR work experience participants.

Unpaid work experiences are available in Federal and State work sites; any political subdivision of the State; and non-profit, civic, religious, educational or charitable organizations. Political subdivisions include local governments as well as boroughs.

DVR does not pay the individual an hourly rate for their participation in a work experience at these job sites. DVR may pay for meals, transportation and any other additional expenses such as child care that the individual incurs as a result of the activity. The Work Experience Attendance Log documents when the individual was on the job site and is required for any support payments such as maintenance or transportation.

Paid work experiences apply to all participants placed in private sector in for-profit job sites. These sites fall under FLSA requirements. Do not confuse a paid work experience in a for-profit site with a formal on-the-job training (OJT).

DVR is required to pay the individual minimum wage for their participation in these activities. The hourly rate will not exceed the minimum wage hourly rate. Therefore, DVR will not pay the individual for meals or transportation to the job site. Work experience payments are not subject to the Financial Participation Policy. Use the Work Experience Attendance Log to document the payment. An exception to this would be the need to provide transportation funds until the individual receives his/her first work experience payment. Justification for mileage is required. See section 3.37 - Transportation for more guidance.

Job shadowing does not constitute a paid work experience even on a private sector job site. This would hold true only if the individual does not perform any tasks that can be construed as benefiting the employer.

Workers Compensation Coverage

DVR is self-insured for Workers' Compensation through the Alaska Department of Administration, Division of Risk Management per AS 23.30.045(c). To meet Risk Management's requirements, the VR counselor must complete a Work Experience/On-the-Job Evaluation Agreement for every individual DVR places on a work site other than formal OJTs or job shadowing.

The completed agreement should be scanned and e-mailed to Risk Management using the e-mail address printed on the form. This will provide Risk Management with adequate notification as to the potential liability. A copy of the agreement should be given to the participant, put in the case file and given to the work site supervisor.

Risk Management will need a revised agreement form if:

the work experience/evaluation is extended with the revised agreement showing the new expected ending date or
the worksite itself changed.

Effect on Other Programs

Work experience payments may be counted as income by the Social Security Administration (SSA) for SSI/SSDI beneficiaries; the State of Alaska Unemployment Insurance (UI) section and/or the Division of Public Assistance (DPA).

The VR counselor should advise the individual of this possibility and the need for the individual to report the payments to the respective entities. It then becomes the individual's responsibility to inform either SSA, UI, or DPA of the payments. These agencies will make the determination as to the effect the work experience payments on their program's support of the individual.

3.0 - Vocational Rehabilitation Services

3.1- Assessment

Assessment services are available and should be utilized as required throughout the rehabilitation process. While these services are provided without a full consideration of comparable benefits, Medicaid and other benefits known to be available must be used in accordance with established policies and procedures.

Assessment is not one distinct service, but a multi-faceted process that begins with the intake interview continuing through eligibility and IPE development. The information collected and evaluated during the assessment process is essential for the both the VR counselor and the individual to make informed decisions. While assessment services may be provided after IPE implementation, there are two milestones in the VR process prior to IPE development that, by Federal regulation, require the collecting and synthesizing of the information collected during the assessment process. These include:

Determining eligibility or priority of service when the state is on an order of selection (see DVR Policy CS 6.0 - Eligibility or DVR Policy CS 7.0 - Trial Work/Extended Evaluation) for more information).
Determining the VR needs of the individual to overcome the barriers to employment in order to obtain the employment goal (see DVR Policy CS 10.0 - Individualized Plan for Employment for more information).

The support services of Maintenance (for meals) and Transportation may be used in conjunction with assessment services. If the individual is on a job site and receives these support service(s), the Work Experience Attendance Log is required to process the payment of these support services. See Section 2.8 - DVR Participants on Job Sites of this policy for more guidance.

Assessment services include:

Discovery: Discovery is an intensive process that allows us to fully get to know people in settings where they are most apt to be themselves. Discovery results in a comprehensive biographical profile of an individual, clearly identifying their unique strengths, needs and potential employment options including conditions that may be necessary for them to gain or retain employment.

Most Discovery services can be completed within 15 hours. Manager approval is required for Discovery in excess of 30 hours.

On-the-Job Evaluation: Often called Community Based Assessment, this is a work assessment within the community where an individual performs the actual job duties in a real job situation. Performance is supervised and evaluated by the employer in coordination with an evaluator and/or CRP. There is a predetermined beginning and ending date; this activity is not necessarily intended to result in employment.

The tasks in an on-the-job-evaluation do not vary and are specific to the job whereas the tasks in a situational assessment may vary in order to evaluate a variety of work related behaviors.

Preliminary: Services provided by a CRP or a certified drug and/or alcohol counselor to assess an individual's level of function in the vocational, social, personal, intellectual or financial areas. This category would also be used when an entity such as a CRP in rural Alaska would accept an application for VR services with DVR or would conduct an intake interview. Drug and alcohol screenings are also considered a preliminary assessment.

Examinations performed by medical personnel to determine either eligibility or vocational rehabilitation services are considered Medical Examinations .

Records: Includes, but is not limited to, medical and school records obtained to determine an individual's eligibility for VR services and/or to determine the nature and scope of VR services to be included in the IPE. This service also includes the review of medical records by a medical consultant when there is not a current contract for a medical consultant.

Situational: An assessment process for evaluating work-related behaviors in a controlled environment. Although any type of task or situation may be used, real work is most often used in order to add relevance.

The situational assessment is distinguished from other types of assessment due to the ability of the evaluator or CRP to control and vary the task, in order for an individual to be assessed under a variety of conditions or situations.

Vocational Evaluation: The comprehensive evaluation of academic and vocational skills, interests, aptitudes and functional strengths and limitations relative to an individual's vocational goal.

Examples include, but are not limited to:

the delivery of interest inventory and aptitude tests;
the administration of work samples;
career exploration which includes researching training and certifications that may be needed to do the job; and/or
labor market research into the viability of the job.

These services are provided by a CRP or a DVR counselor or evaluator. Assistive Technology (AT) Evaluations/Assessments are not considered a Vocational Evaluation and should be coded as an AT Service.

Assessment - Travel for CRPs

When CRPs travel to outlying areas of the State to provide assessment services, the cost of the travel is coded to Assessment - Travel as it is a cost associated with providing the assessment service.

3.2 - Assistive Technology (AT) Devices

An AT device is any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified or customized, that is used to increase, maintain, or improve the functional capabilities of an individual with a disability.

Computer and computer-related hardware and software provided to address a disability-related limitation is considered an AT device. Examples include, but are not limited to: environmental controls, text enlarging software, and text readers such as JAWS. Computers for post-secondary education programs required of everyone in the program are not considered AT devices.

The Property Agreement Form (R-14) is not required for AT devices.

3.3 - Assistive Technology (AT) Services

An AT service is defined as any service that directly assists an individual with a disability in the selection, acquisition, or use of an AT device.

AT services may include:

evaluating the needs of an individual, including a functional evaluation of the individual in his/her customary environment;
selecting, designing, fitting, customizing, adapting, applying, maintaining, repairing, or replacing assistive technology devices;
coordinating and using other therapies, interventions, or services with assistive technology devices;
training or providing technical assistance for an individual or, if appropriate, the family members, guardians, advocates, or authorized representatives of the individual; and
training or providing technical assistance for professionals, employers, or others who provide services to, employ, or are otherwise substantially involved in the major life functions of individuals with disabilities to the extent that training or technical assistance is necessary for an individual with a disability to achieve an employment outcome.

Standard computer repair and training are not considered AT services and should use Other Services or the related training category for any computer training.

AT Services - Travel for CRPs

When CRPs travel to outlying areas of the State to provide AT services, the cost of the travel is coded to Assessment - Travel as it is a cost associated with providing the AT service. If the CRP has other business reasons for the trip, the cost should be prorated.

3.4 - Behavioral Health Examinations/Treatment

Examinations: Includes neuropsychological, psychiatric and psychological examinations which can be used at any time during the rehabilitation process to determine eligibility or need of VR services delivered under an IPE.

Treatment: Behavioral health services are provided when necessary to correct or to modify substantially a behavioral condition of an individual that is stable to the extent the individual is able to work or slowly progressive.

Psychotherapy provided by DVR is time-limited to either 12 one-hour sessions or sessions totaling 12 hours and only when the following conditions are met and documented in the record:

A written recommendation from a psychiatrist or licensed psychologist is obtained;
It is neither possible nor feasible for the individual to receive behavioral health services from community programs.

This conforms with the policy on comparable benefits which states VR services will be provided by DVR when the availability of comparable services and benefits would delay the provision of VR services for an individual who is at extreme medical risk, i.e., a probability of substantially increasing functional impairment or death if medical services, including mental health services, are not provided expeditiously;
The psychotherapy is provided or supervised by a psychiatrist; licensed psychologist; licensed, clinical social worker; or licensed, clinical professional counselor; and
The condition is stable or slowly progressive and correction or modification may reasonably be expected to eliminate or reduce the impediment to employment or independence.
Treatment beyond 12 hours requires approval by DVR's medical consultant of an independent psychiatrist or licensed psychologist.

3.5 - Benefits Analysis/Counseling

A benefits analysis (BA) is an invaluable service for individuals receiving SSI/SSDI. This service is provided to an individual who is interested in becoming employed but is uncertain about the impact of work income on any disability benefits and entitlements being received.

Due to the complexity and cost, a benefits analysis should be done only after the VR counselor has verification that the individual is receiving SSI/SSDI. A BA should not be used to verify SSA benefits. (See DVR Policy CS 5.0 - Application, Section 2.5 for the SSI/SSDI verification process).

The analysis should include all current benefits, such as SSDI and SSI, the individual's financial situation, and what effect different income levels from work will have on the individual's future financial situation. This assistance is intended to give the individual an opportunity to make an informed choice regarding the pursuit of employment. The use of work incentives such as the development of Plan for Achieving Self-Support (PASS) plans and identifying possible work alternatives are often explored.

The benefits analysis will result in a written report and staffing with the individual and the VR counselor. The results will be explained to the individual in their preferred mode of communication. A benefits analysis is completed only by someone who has completed a nationally approved training program.

All individuals receiving Social Security benefits should be offered a benefits analysis prior to the development of an IPE as the information might have bearing on an individual's decision to participate in the DVR process, or their decision on whether they decide to seek full or part-time employment. The analysis may also need to be revisited during the course of the VR program if there is a significant change in the individual's situation or if it has been a substantial period of time since the analysis was done.

It is also helpful to revisit/review the benefits analysis prior to the job placement stage so the individual clearly understands their options and possible outcomes. Following job placement, the individual may need some coaching on their responsibilities to Social Security. This service is also one that an Employment Network or a community mental health agency could provide after the VR case is closed to assist the individual with benefits management. The state Medicaid office can reimburse agencies for a benefits analysis.

3.6 - Business Development Services and Startup Costs

Business Development Services: Technical assistance and other consultation services to conduct market analyses, to develop business plans, and to provide resources to individuals in the pursuit of self-employment, telecommuting and small business operation outcomes.

Business Startup costs: Initial costs such as inventory, rent, insurance, etc. required for the start of self-employment or small business operation.

See DVR Policy 17.0 - Self Employment for more information on these services.

3.7 - Computers and Related Equipment

Computers and associated hardware, such as printers, scanners and/or software may be provided for the following purposes:

Adaptive equipment (see Section 3.2 - AT Devices ); or
Off-the-Shelf (non-adapted) Equipment:
- Required by an institution of post-secondary education consistent with an approved IPE; or
- Required to support the post-secondary educational program of the individual and is not sufficiently available at the institution. Factors to consider related to sufficiency of access to institutional computing facilities include commuting distance, safety, hours of availability, nature of the curriculum, stamina, environmental issues (heat, noise, light) or
- To be used as business equipment consistent with the requirements of an approved business plan (not adaptive) (see Section 13 - Self-Employment Policy); or
- To be used as equipment for home-based employment, upon documentation of the skills of the individual and commitment of the employer, including projected hours and earnings.

When purchasing off-the-shelf computers for use in post-secondary education, the computer's configuration or the software installed on the computer should not exceed the basic requirements of the educational program.

Computers for individuals served by DVR are not required to be purchased from the State of Alaska's microcomputer contract, although it may be used if it is the lowest price.

The Property Agreement Form (R-14) is completed for all computers and any other equipment where the single item is over $1,000. All equipment purchased by DVR remains the property of the Alaska Division of Vocational Rehabilitation until released to the individual. At the successful completion of the individual's rehabilitation program, the counselor may transfer equipment title to the individual.

The purchase of an extended warranty may be appropriate.

If a computer is purchased directly from the vendor by the State, the warranty and the ownership of the computer reside with the State. At such time the individual has successfully completed his/her IPE and the ownership is being transferred to the individual on an R-14, this change of ownership information also needs to be conveyed to the manufacturer providing the warranty.

Dell computers which are bought for many individuals due to the State contract may be transferred at: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer . This process may vary from among manufacturers.

3.8 Customized Employment Services

Customized employment services involve a blend of flexible strategies that result in the provision of individually negotiated and designed services, supports and job opportunities for an individual with a significant disability that lead to an employment outcome of customized employment, including self-employment.

A key factor in deciding if a service is a customized employment service is the presence of employer negotiation, including customizing a job description based on current unidentified and unmet needs of the employer and the needs of the employee; developing a set of job duties or tasks; developing a work schedule (including determining hours worked); determining a job location; developing a job arrangement (such as job carving, job sharing or a split schedule); or determining specifics of supervision.

3.9 - Counseling and Guidance

Counseling and guidance is the process in which the VR counselor and the individual form a working partnership to assist him/her to achieve an employment goal. It includes information and support services to assist an individual in exercising informed choice and is distinct from the case management relationship that exists between the counselor and the individual during the VR process.

DVR recognizes that counseling and guidance is a core vocational rehabilitation service, one that the VR counselor provides throughout the rehabilitation process. DVR counselors use a strength-based approach to guidance and counseling that focuses on the customers' abilities, assets and potential rather than their limitations.

Guidance and counseling may include but is not limited to:

Establishing a relationship of mutual respect, through which the VR counselor can encourage, support and challenge the customer to achieve an employment goal.
Assisting the individual to gain a comprehensive understanding and awareness of his/her unique abilities, interests, strengths, resources, priorities and concerns, in order to identify the factors that will be critical to the achievement of his/her vocational goal.
Facilitating the individual's understanding and awareness of his/her disability. In particular help the person find ways to work around and/or accommodate any disability related barriers to their employment goal.
Ensuring the customer has adequate information to make fully informed choices about his/her employment goals and vocational services.
Helping the customer address and work around any personal, health, economic, benefits related or social issues that may be an impediment to achieving their vocational goal.
Involving significant others (with the customer's consent) such as family members, relatives, and friends in the community who can support the individual and at times provide valuable resources towards the vocational goal.
Providing follow along services that are not intrusive but continue to support the achievement of a long-term vocational outcome.
Encouraging self-reliance by teaching the customer how to find information about and access available community resources.
Provide guidance to the individual about how to tap into natural workplace supports and/or other community networks to promote independence beyond the provision of vocational rehabilitation services.

3.10 - Eyeglasses and Eye Examinations

Examinations: Eye examinations may be purchased only from individuals who are licensed by the State to prescribe corrective visual aids such as an ophthalmologist and/or an optometrist. It is a separate service distinct from eye glasses. Low vision assessments conducted by the Alaska Center for the Blind and Visually Impaired are considered AT Assessments .

Eyeglasses: The purchase of single vision, bifocal and trifocal glasses and contact lenses requires a prescription from an ophthalmologist or optometrist. Frames must be the least expensive serviceable type available. The individual may supplement the additional cost for frames if their choice exceeds the least expensive frames available. Lenses may have tint and/or be impact-resistant when specified in the prescription. Before purchasing contact lenses, compare the cost of contact lenses with the cost of glasses

Eyeglasses visual services may be provided when it can be demonstrated that the individual requires these services in order to successfully participate in vocational evaluation/assessment, training, or other primary VR services which will enhance his/her vocational potential and employment outcome.

An item not manufactured to prescription, e.g., closed circuit television, magnifiers, etc., will be purchased only if recommended by a low vision specialist, clinic or rehabilitation technologist. These items will be coded as a rehabilitation technology device.

Other visual services such as orientation and mobility training, training in the use of low vision aids, and Braille would be coded as Training - Disability Related Skills.

3.11 - Hearing Aids and Hearing Examinations

Hearing aids must be identified as a service provided under an IPE. The VR manager must approve the purchase of hearing aids in applicant or eligible statuses.

Comparable benefits such as Medicaid or private insurance shall be used to acquire hearing aids when the comparable benefit is readily available (within six months after the recommendation has been made), unless an imminent, specific job offer is jeopardized. DVR may pay the insurance deductable or co-pay as needed.

Hearing aid purchases, audiograms and hearing aid recommendations are being coordinated through a national service. Please see the instructions on the DVR intranet for the most current instructions.

In situations where an individual may try a hearing for a limited period of time for a minimal fee, DVR may participate.

Procedure

Before a hearing aid is authorized, the case record shall document how hearing aid(s) are essential to the individual's extended evaluation/trial work experiences, job preparation or employment, and that the specific hearing aid(s) are required by the individual to carry out work or training functions.

The following three evaluations should be done as appropriate before a hearing aid may be purchased:

Medical Concurrence. An examination by a licensed physician (preferably an Otologist or ENT physician) no more than six months prior to the purchase of a hearing aid, to ensure that a hearing aid is not contraindicated or that medically treatable conditions which effect hearing are identified and treated.
Audiology Evaluation. Hearing loss shall be evaluated and documented through an audiology assessment by a certified audiologist within 6 months prior to authorization for a hearing aid.
Hearing Aid Recommendation. A hearing aid recommendation by a certified audiologist is required to identify the appropriate hearing aid(s). At least two suitable hearing aid options shall be requested from the audiologist. Ear molds may be purchased to conduct the evaluation.

The individual's contribution to the purchase of hearing aids, consistent with the individual's ability to contribute, shall be discussed with the individual with the results documented in the case record.

The counselor and individual shall discuss a long-term plan to ensure that the individual will be able to provide for the maintenance of the hearing aid(s) and future replacement of the same.

DVR's contribution to the purchase of hearing aids and services is limited to that which meets the functional vocational rehabilitation needs of the individual at least cost to DVR. The individual has the opportunity to select more costly or cosmetically desirable hearing aids, but is responsible for the difference in cost.

Hearing aid repair for an eligible individual may be appropriate if the audiology report indicates the hearing loss is not rapidly progressive. Consultation with an audiologist is recommended before repairing a hearing aid more than 3 years old.

Routine maintenance or replacement of hearing aids for individuals who are satisfactorily employed is generally the responsibility of the individual.

Guidance and Counseling

Assistance with a hearing aid involves guidance and counseling with the individual throughout the rehabilitation program. The process includes assisting the individual to understand the nature and severity of the hearing loss and personal, psychosocial, and vocational adjustment to the loss. Such guidance may include:

Education regarding basic understanding of the audiogram;
Counseling to manage loss and stress related to a recent or progressive loss of hearing;
Assessment of the work or training site to determine the need for additional accommodations;
Training in speech;
A visual exam as many people who require hearing aids rely on their vision for understanding/communication;
Counseling or training on keeping the hearing aids safe while participating in recreation activities or putting them in safe places so the hearing aids are not lost or damaged;
Referral to local support and information organizations;
Consideration of use of telephones, assistive listening technology and environmental alerting equipment; and
Guidance as to self-advocacy approaches, including rights under the ADA.

3.12 - Home Modifications

Architectural modifications to an individual's home may be provided when such modifications will assist the individual to more independently gain egress and ingress to their home, or perform self-care and grooming activities needed in order for the individual to gain or maintain employment.

DVR's participation in alterations shall be limited to those determined by DVR to meet the functional needs of the individual at the least cost. Ramps, grab bars, lifts, or bathroom modifications are examples of such services.

DVR's participation in home modifications in excess of $8,000 is on a sliding scale. DVR will support 100% of the first $8,000; 50% of additional expenses over $8,000 and up to $16,000; and 5% of the additional costs beyond $16,000. When working on developing an IPE for home modification services in rural Alaska, the VR counselor should be cognizant of the increased cost of materials and labor in a rural area. The additional costs for doing business in rural Alaska should be documented and included in the justification if an exception to this policy is requested.

DVR will not be responsible for financial participation in extensive or elaborate reconstruction, structural modifications, the addition of a room or rooms, or any other alteration that adds appreciable value to the property.

The DVR director or his/her designee may approve participation in a structural addition or reconstruction where DVR determines that there is either no other alternative or the choice is the least costly alternative in order for the individual to achieve an employment outcome.

Architectural alterations will only be provided to the extent necessary for the successful completion of the individual's IPE. The case record will contain the following:

The limitation of activities and functioning that are due to the individual's disability must be explained specifically and in detail. These should be supported by reports from appropriate sources;
The individual's vocational impediment or barrier to employment that will be eliminated or reduced by the provision of the architectural modification service must be thoroughly explained and supported; and
The architectural barriers of the present site must be clearly and carefully delineated in the case record, together with an explanation as to how they impede the successful attainment of the employment outcome for the individual. How these barriers will be eliminated or reduced through the planned alteration services must also be explained.

DVR is not required to participate in alterations that are anticipated to meet the individual's needs for a period of less than two years after the completion of the alterations, due to factors either related to the living situation or the individual's disability. Alterations to a site may be made only after the individual has provided written agreement that the individual's planned occupancy is a minimum of two years beyond completion of alteration services.

This applies to situations where the individual is expected to move within two years or where the disability is rapidly progressing, making certain modifications inappropriate as a longer-term solution. For example, a stair glide may currently be appropriate for a particular individual. However, due to the rapid progression of his/her disability, s/he is expected to need a different modification to move between floors (e.g., a minivator) within two years.

The individual must provide a signed agreement by the owner of the site to be modified, giving consent and authorization for the Division to provide or participate in the provision of the necessary modifications to the property occupied by the individual. Without this written consent, DVR cannot provide or participate in the provision of such services.

If the individual or his/her family is building a home where the individual is to reside, necessary alterations will be the responsibility of the individual or his/her family. DVR will not participate in the financing of such construction.

If the individual or his/her family has entered into negotiations with a vendor for alteration work to be done or for equipment or materials to be supplied, any resulting agreements will not be binding on DVR.

If the modifications will cause significant unavailability of critical areas of the home for an extended period of time, the individual will need to make arrangements for alternative living space as DVR will not assume responsibility or cost for these alternative living arrangements during construction.

DVR will not assume and is not responsible for the full restoration of structures or grounds that are disturbed in the process of alterations. Such areas will be functionally restored to the minimum level allowable by applicable codes. DVR will not be responsible for the matching of finishes, trims, and accessories when special sizing, tooling, and construction methods and materials would be required to do so.

DVR's financial participation in alterations for an individual will be limited to a one-time basis, with the exception of cases where there are changes in the individual's disability, employment or other circumstances beyond the control of the individual which warrant additional modifications.

Once the alterations are completed, the individual is thereafter responsible for upkeep, maintenance, insurance and repairs. DVR will not pay for these expenses or be responsible for the cost of removing ramps and restoration of property back to its original state after the accessibility-related construction is no longer needed.

When DVR anticipates that alteration services may be part of an individual's IPE and DVR financial participation may be necessary, DVR will consult with a licensed architect or other qualified approved technical consultant approved by the Division.

A local building permit must be issued for each project, which must be provided to DVR upon demand. Any zoning variance or other requirements necessary to secure this permit are the sole responsibility of the property owner.

If DVR discovers a structural defect or building code violation on the property that has direct bearing on the proposed modifications, DVR will not proceed until corrective action or repair has occurred. Any cost of repair will be the sole responsibility of the property owner. Documentation of sufficient corrective action must be submitted to DVR before proposed modifications can resume.

DVR may deny assistance with any architectural modifications that it determines to be unsafe, unstable, in violation of applicable building codes or where, due to the nature of the site to be modified, the costs will be unreasonable.

Steps to Follow for Home Modifications

Counselor and individual discuss accessibility-related issues within the home that are likely to be barriers to the achievement of an employment goal. Counselor and/or VR supervisor meet with individual at his/her home to identify the barriers, review agency policy and propose possible solutions.
Acquire services as appropriate of an architect or contractor depending on the scope of the work to develop a preliminary proposal and estimate for the project. Modifications should be done in coordination with the physical therapist (PT) or occupational therapist (OT) if they are involved in the planning and recommendations for equipment/services for the individual. If these services extend beyond $400 or four months, they need to be included in an IPE.

If the proposed solutions may include treatment/strengthening for the individual, counselor should consider arranging an assessment by a PT; if the proposed solutions may involve devices and/or equipment, the counselor should consider arranging an assessment by an OT.

If treatment, devices, or equipment are recommended (such as PT, portable lifts, shower chair, reach/grab equipment, etc) counselor and individual must explore similar benefits for purchase (such as private insurance, Medicare, Medicaid).
If the proposed solutions appear to be within the scope of DVR's Home Modification policy and the counselor's procurement authority, the counselor will next contact the architect and arrange for a meeting at the individual's home (architect - individual - counselor).
At the home meeting, counselor and individual review the identified barriers and proposed solution with architect. Architect advises to the feasibility of the proposal and offers alternatives where appropriate. Architect also provides a preliminary estimate of the proposed work. If the estimate is within the counselor's procurement authority, proceed to step #5.

If the preliminary estimate exceeds the counselor's procurement authority, the proposed work and projected costs MUST be reviewed by the appropriate authority as determined by the estimated cost of the project: the VR manager, the Chief or Director.

The approving authority can either grant a preliminary approval for the work to go forward (proceed to step #5) or deny the project. The VR manager/Chief/Director should notify the individual in writing of the reasons for denial and provide information regarding the individual's right to an appeal, including information on the Client Assistance Program (CAP). Copies of the written decision should be placed in the individual's case record.
Architect proceeds with drafting preliminary drawings of the proposed work. Copies of the drawings are sent to both the individual and the counselor for review. At some point, as-built drawings will be needed as well as building permits. The IPE may need to be amended in order to obtain both of these items.
Upon approval of the preliminary drawings by both the individual and the counselor, architect will complete construction documents, including a revised estimate of the cost of the work. If the revised estimate of cost is within the counselor's procurement authority, proceed to step #7.

If the revised estimate exceeds the counselor's procurement authority, the proposed work and projected costs MUST be reviewed by the individual with the appropriate authority as determined by the cost of the project: the VR manager, the Chief or Director.

The approving authority can either grant a preliminary approval for the work to go forward (proceed to step #7) or deny the project. The VR manager/Chief/Director should notify the individual in writing of the reasons for denial and provide information regarding the individual's right to an appeal, including information on the Client Assistance Program (CAP). Copies of the written decision should be placed in the individual's case record.
Working within the State's procurement procedures, the counselor puts the proposed work out to bid.
Once the bids are opened, the counselor reviews the lowest bid to insure that it meets all requirements specified in the bidding documents. If the bid is found to be qualified, the counselor reviews findings with the VR manager.
Amend the IPE to add the home modification service. Do not put the service on the IPE until all the costs and the scope of work is complete.
Counselor then must:
- Obtain individual/property owner's signature to proceed with the modifications;
- Obtain a ROI from the individual to release disability information as needed to the successful bidder; and
- Issue the authorization for the required services.

3.13 - Internet Service

Internet service is often considered a support service and is provided by DVR when the internet is required as part of a training program. In this case, DVR would view the internet as it views other support services and pays for the service only when it is an additional cost incurred by the individual as a result of the individual's participation in the VR program. This means that if an individual has internet in their home prior to coming to DVR and now needs internet access for their training program, DVR would not pay for the internet because the individual is not incurring an additional cost as a result of their participation in the VR program.

Internet service may also be a primary service if the individual is self-employed and selling goods over the internet. Again, only the additional costs incurred by the individual as a result of their participation in the VR program is considered a viable expense on the part of DVR.

The availability of internet services may vary greatly from one part of the state to another. In some parts of the state, there may be only one provider. Even in larger communities, the choice of internet providers is limited, but selecting a provider and the service can still be confusing. When choosing an internet provider and selecting the type of service, the following guidelines apply:

The internet account is in the participant's name. DVR's name cannot be on the account. The individual is responsible for setting up the account and paying the monthly bills.
Internet service will be provided only under an IPE.
DVR will pay for the least expensive internet service while providing the individual with the level of internet access necessary in order to participate in their IPE.
DVR will pay for the service only during the time it is required to participate in the VR program.

For example, an individual needs the internet for school. DVR will pay the monthly fees only during the time the individual is enrolled in and attending school. If the individual does not attend summer school, DVR's payments for the internet service stop during the summer months in the same way other support services such as transportation assistance would stop. If the individual wishes to continue receiving the internet service during the summer months, the individual would be responsible for making the monthly payments.
DVR may pay for installation costs if required.
Internet service providers typically require payment in advance. The Alaska Administrative Manual, AAM 35.170 (07-09) allows the State to pay vendors in advance in certain situations.

If the individual does not have the resources to pay for internet services and be reimbursed, DVR can provide the individual with the required funds to set up the internet service. Documentation from the internet service provider such as a screen print from the provider's web site substantiating the monthly expenditure and installation cost if needed, is adequate.
Whenever possible, the type of internet service selected should be for the internet only. Sometimes this is not possible and the only way to get internet service is when the internet is bundled with other items such as cable TV or land-lines. If this is the case and the individual did not have any of the individual bundled services in their home prior to the VR program need, DVR will pay for the least expensive bundled service. If, for example, the individual had a land-line with no internet, DVR would pay the difference of the land-line and the required bundled service.

3.14 - Interpreter Services

Interpreter services are sign language or oral interpretation services for individuals who are deaf or hard of hearing and tactile interpretation services for individuals who are deaf-blind. Specially trained individuals perform sign language or oral interpretation. Also included in this category is real-time captioning services for persons who are deaf or hard of hearing. Do not include language interpretation in this category, but in Other Services .

3.15 - Job Placement

Job placement services include:

Referral to a specific job resulting in an interview, whether or not the individual obtained the job;
Provisional hire with the State of Alaska; or
Placement in federal employment through the use of the Schedule A hiring authority.

When these services are provided by DVR staff, they are recorded in the electronic case file at closure as a no-cost service.

VR counselors must also remember with placement activities that it is always the individual's decision whether or not to disclose their disability and under what circumstances. To disclose the disability without an individual's permission could be a breach of confidentiality. Counselors should actively engage the individuals in how and when it is necessary or advantageous to disclose disability related information. Disclosure of the disability is a requirement for either provisional hire with the State or for obtaining a federal job using Schedule A.

Provisional Hire with the State of Alaska

Provisional hiring of individuals with severe disabilities available for state employment is provided for by Alaska Statute AS 39.25.150(21) which states:

"The granting of employment preference to individuals with severe disabilities; this includes the right to provisional appointment without competitive assessment for periods up to four months and the granting of eligibility to an individual with a severe disability provisionally appointed under the rules who demonstrates their ability to perform the job for permanent appointment without competitive assessment."

These provisions are not to be used to change employment or to obtain promotion. All permanent positions including non-perm positions are covered under provisional hire.

In placing an individual under AS 39.25.150 the VR counselor, Regional Manager and Director all play a role.

Counselor Involvement

Careful and thoughtful job match including the use of job analysis as a method to ensure proper job match of individuals to state jobs is encouraged and will increase the likelihood of the individual's success.

Job placement is the VR counselor's responsibility. The counselor must determine that the individual experiences a severe disability and that the individual has the ability to perform the essential functions of the position. The VR counselor shall visit the work-site to evaluate the need for reasonable accommodations and to identify with the individual and state supervisor the training the individual will need to enter and succeed in state employment.

The VR counselor, through the Rehabilitation Manager, will request a letter of certification from the Director be sent to the state employing supervisor. The request should include the name and address of the supervisor, the job title, PCN number and salary range (see AWARE Letter for the request form).

Close follow-up with both the individual and employer is absolutely essential during the four months of provisional employment to work out any problems that might arise such as the need for accommodations or training.

Director Involvement

AS 39.25.150 requires the individual to be certified as severely disabled by the Director of DVR.

Time Frame

The provisional placement is for no more than four months in duration. As soon as the individual demonstrated the ability to do the job the provisional appointment may be converted to probationary status.

The individual's time as a provisional employee will be credited to their probation period. The employee's ability to perform in a fully satisfactory manner must be documented in a performance evaluation by the appointing authority as provided for in 2 AAC 07.295.

Alaska Administrative Code

Alaska Administrative Code 2 ACC 07.235(g) and 2 ACC 07.270(a), quoted below, apply to Provisional Hire and reiterate parts of the Alaska Statute AS 39.25.150 cited above.

2 AAC 07.235

(g) An appointing authority may appoint a person who has a severe disability as determined by the director of vocational rehabilitation, to a job class for which the person meets the minimum qualifications in provisional status for a period not to exceed four months within a twelve-month period.

2 AAC 07.270

(a) A provisional employee appointed to the employee's current position under provisions of 2 AAC 07.235(g) and who has demonstrated the ability to perform the duties of the position must be granted probationary status retroactive to the original date of provisional appointment. The employee's ability to perform in a fully satisfactory manner must be documented in a performance evaluation by the appointing authority as provided for in 2 AAC 07.295.

Federal Placement Utilizing Schedule A

Schedule A is the name given to the federal, non-competitive hiring process that is authorized in 5 CFR 213.3102(u). It is the means by which federal agencies are able to hire individuals with disabilities into permanent or part-time federal job while avoiding the competitive hiring process. An individual seeking placement under Schedule A must disclose his/her disability on the SF256 form which is part of the federal application process.

Individuals eligible for a Schedule A appointment:

Experience an intellectual, severe physical or a psychiatric disability; and
Possesses the necessary knowledge, skills and abilities to perform the duties of the job, with or without reasonable accommodations.

Proof of Disability

Proof of disability can be satisfied with a simple letter stating that the individual has a severe disability. This letter can come from a doctor, a licensed medical professional, a licensed rehabilitation professional, or any State or Federal entity that issues or provides disability benefits. The letter does not need to detail a person's medical history, or need for an accommodation.

Possesses Necessary Skills to Succeed

The federal hiring agency determines that the individual is likely to succeed in the performance of the duties of the position for which he or she is applying. In determining whether the individual is likely to succeed in performing the duties of the position, the agency may rely upon the applicant's employment, educational or other relevant experience.

The federal hiring agency may also make a temporary appointment when the agency determines that it is necessary to observe the applicant on the job to determine whether the applicant is able or ready to perform the duties of the position.

As part of the letter sent by DVR on behalf of the individual applying for the job, the VR counselor must state that to the best of the VR counselor's knowledge, this individual is capable of performing the duties of the position. This statement usually suffices as proof to the federal agency that the individual meets this criteria.

Letter from VR Counselor

The only additional requirement for the VR counselor for a Schedule A placement over other job seeking assistance is the writing of a letter to the federal hiring authority (see AWARE Letters). Prior to sending the letter, the VR counselor may visit the proposed worksite. The purpose of the visit is to assess the individuals need for assistive technology, and other vocational rehabilitation services that will enhance the individual's success in federal employment.

The letter to the hiring agency very simply states that based upon the VR counselor's knowledge of the job site, the individual:

Has a documented disability, identified by the Alaska Division of Vocational Rehabilitation who can be considered for employment under the Schedule A Hiring Authority [5 CFR 213.3102 (u)]; and
Is capable of performing the duties of the position for which he/she is applying.

DVR will not contract for job placement services with a community service provider to complete any of the above activities related to certification of placement through a Schedule A appointment.

On occasion, an individual who has not received VR services, but who is eligible for a Schedule A placement will ask DVR for a letter. In these cases, it is more appropriate for the individual to obtain the certification from someone who is familiar with the individual such as his/her medical provider.

Schedule A placement services may be provided to an individual whose case has been closed. If the case has been closed longer than three years and the case file destroyed, it will be up to the judgment of the VR counselor to determine if there is adequate information to provide the required certification letter.

3.16 - Job Readiness Training

Job readiness training focuses on preparing an individual for the world of work. Examples of such services are:

Appropriate work behaviors,
Getting to work on time,
Appropriate dress and grooming, and
Any other activities that would assist in increasing productivity in preparing for a job.

3.17- Job Search Assistance

Job search assistance includes activities that support and assist an individual in searching for and/or obtaining an appropriate job. Examples of job search assistance may include, but are not limited to:

Help in resume preparation,
Help in posting of resumes electronically,
Identifying appropriate job opportunities, and
Developing interview skills.

Individuals who are able to conduct their own job search and placement activities should determine the level of involvement by the VR counselor. Counselors may be able to assist individuals by teaching skills in communication and presentation; and those associated with gaining access to and using information. Introducing individuals to specific individuals/programs at job centers may be appropriate.

Some individuals may choose to seek employment through private employment/staffing agencies. Nationally, employers are increasingly obtaining both their temporary and permanent employees in this manner. In addition to placement services, these agencies may provide an assessment of the individual's skill level or readiness for work. Employers generally pay the staffing agency fees. Neither individuals, nor DVR should pay fees to private employment agencies.

Community Rehabilitation Providers (CRP) may be used to identify or carve out positions for those individuals who may have difficulty successfully competing in the open job market. When subcontracting this service, counselors must ensure that quality employment outcomes, as defined on the individual's IPE are being provided. Potential employers contacted by the CRP should be informed of their contractual relationship with DVR. The VR counselor should meet with the potential employer, preferably on the job site, to negotiate the actual placement and to describe the role of the CRP as related to the particular individual.

3.18 - Job-Supports and Job-Supports - SE

Support services provided to an individual who has been placed in employment in order to stabilize the placement and enhance job retention. Such services include job coaching, follow-up and follow-along, job retention services and other work adjustment activities.

Job Coaching Services: Job coaching may be provided, as appropriate, including community based services such as job skills training, monitoring, follow-along and case management to assist an individual in maintaining employment, from job coaching programs that have been approved by DVR.

Work Adjustment: Work adjustment may be provided as part of Trial Work Experience or as an IPE service.

Work adjustment services may be needed to assist individuals in acquiring personal habits, attitudes, and skills to function effectively on a job, develop or increase work tolerance prior to engaging in vocational training or employment, develop work habits and orient the individual to the world of work, provide skills or techniques to compensate for losses due to disability, or assist in acquiring job-seeking skills and locating employment.

Work adjustment services may be provided by community rehabilitation programs, job coaches, and employers. When using employers to provide work adjustments services, the service is considered to be on-the-job training or work experience training.

Job-Supports - SE: services as described above when supported employment funds are utilized.

3.19 - Job/Work Experience

A VR service of work experience refers specifically to DVR participants placed in private sector for-profit job sites where the individual is required to be paid. These sites fall under FLSA requirements. Do not confuse a paid work experience in a for-profit site with a formal on-the-job training (OJT).

DVR is required to pay the individual minimum wage for their participation in these activities. The hourly rate will not exceed the minimum wage hourly rate. Therefore, DVR will not pay the individual for meals or transportation to the job site. Work experience payments have no relationship to financial need. Use the Work Experience Attendance Log to document the payment. An exception to this would be the need to provide transportation funds until the individual receives his/her first work experience payment. See Section 2.8 - DVR Participants on Job Sites of this policy for more guidance.

3.20 - Licenses - Business, Occupational or Professional

Includes required business licenses or any other license, permit or other written authority from a state, city or other government unit that a person must have to practice an occupation.

Also include any examination or recertification fees associated with the license.

State of Alaska authorized licenses are handled by the Dept. of Commerce; Division of Corporations, Business, and Professional Licensing.

3.21 - Maintenance

Maintenance is a support service that may be provided only while an individual is receiving other vocational rehabilitation services.

Maintenance payments will be provided only when it is documented that the individual is faced with additional costs due to the individual's participation in the VR program over and above normal needs for food, clothing, and shelter, and another source is not available for payment of such expenses. Participation in the VR program includes both an assessment for determining eligibility and VR needs or while receiving services under an IPE.
Maintenance payments for meals in support of an individual while on a job site require the use of the Work Experience Attendance Log.
Clothing required for a job interview or uniforms for work are covered under maintenance. Uniforms required to participate in a vocational program should be coded to Training - Vocational/Occupational - Books/Supplies.
Maintenance payments will not exceed the estimated additional cost of an individual's subsistence.
Maintenance payments will not be provided to an individual who is employed when such payments are intended as an income supplement.
Maintenance payments will not exceed $700 per month without a VR manager's approval.
DVR may pay one month of maintenance in advance.
DVR may pay one month of placement maintenance when an individual has obtained employment, but must wait one month for the first paycheck.
A VR manager may approve initial one-time costs, such as a security deposit or charges for the initiation of utilities that are required in order for an individual to relocate for a job placement.
Normal living expenses provided by the individual are not considered maintenance.
DVR will not pay monthly house payments or rent for a house or apartment the individual leaves unoccupied when the individual temporarily relocates to participate in a training program. Payment of in-state housing for post-secondary programs requires the approval of a VR manager.

Maintenance - Vendor Lodging: When making a payment for maintenance to a vendor rather than the individual receiving the service, this service category should be used. This includes meals paid directly to a hotel in conjunction with staying in the hotel.

3.22 - Medical Examinations/Treatment

Examinations: Includes, but is not limited to:

Functional and physical capacity evaluations performed by medical professionals including occupational and physical therapists;
General and specialty consultations done by medical professionals, i.e. orthopedic, ENT, etc.;
or TB tests and immunizations

Treatment: Services necessary to correct or to modify substantially a physical condition of an individual that is stable or slowly progressive. A medical consultant shall review the record to insure the adequacy of medical information, advise on the service requirement, educate the counselor on the procedure and required follow-up, and provide any necessary liaison with the medical community prior to surgeries. Physical restoration includes, but is not limited to:

Corrective surgery or therapeutic treatment that is likely, within a reasonable period of time, to correct or substantially modify a stable or slowly progressive physical or mental impairment that constitutes a substantial impediment to employment.

Surgical and medical treatment shall require a written report, including recommended procedures by a licensed physician. It is the responsibility of the physician to discuss with the individual the recommended procedures, implications, risks and expected results.
Nursing services will be purchased only when required during hospitalization and recommended by the attending physician.
Services provided in a hospital will be purchased only in conjunction with surgery or treatment. When hospitalization is recommended, the counselor will obtain from the physician an estimate of the number of days hospitalization will be required and the services to be provided. The record will contain an official hospital report (discharge summary or similar reports).
Dental services may be provided when significant functional gain will be obtained enhancing the individual's vocational potential and employability. Medical consultation is required for dental plans exceeding the counselor's procurement authority. It is not the intention of VR to provide preventative dental services or dental treatment that cannot be completed in a relatively short period of time.
Medically directed speech and hearing therapy will be purchased from a licensed specialist to improve or eliminate the individual's disabling condition. A copy of the specialist's report shall be placed in the record of services.
Physical and occupational therapy may be purchased only on a time-limited basis to achieve specific goals associated with employment and/or independence. Such therapy will be purchased from licensed individuals or facilities and requires a prescription from a physician, a copy of which will be placed in the record.
Special services for the treatment of persons with end-stage renal disease, including transplantation, dialysis, artificial kidneys, and supplies.
Medical care acute: DVR can provide short-term care for an illness or injury occurring during the course of an individual's rehabilitation or extended evaluation program and which, if not cared for, would complicate or delay the individual's program.

Examples include infection, pneumonia, appendicitis, simple fractures, or minor injuries.

Documentation of the service could be either a case note or a plan amendment depending upon the cost of the service.
Treatment of Obesity: Obesity is characterized by the excessive accumulation of body fat. A medical diagnosis of obesity is usually established when a person's weight is at least 20% above the recommended weight for height, frame, and gender, and when the excess weight creates or complicates other medical conditions such as diabetes, hypertension, cardiac impairments, pulmonary disorders or osteoarthritis. These secondary conditions may create impediments to employment. Functional limitations associated with obesity include, but are not limited to: shortness of breath, fatigue resulting from exertion and restrictions on mobility. Generally, an individual will not have resulting functional limitations until their weight is approximately twice the established norm for their height, frame and gender.

Morbid obesity is sometimes called clinically severe obesity and is defined as being 100 lbs. or more over ideal body weight for height, frame and gender. Obesity becomes "morbid" when it significantly increases the risk of one or more obesity-related health conditions or serious diseases (also known as co-morbidities). Medical problems commonly resulting from untreated morbid obesity include, but are not limited to: diabetes, hypertension, heart disease, stroke, depression and osteoarthritis. Morbid obesity is considered a significant impediment to employment.

In general, obesity is treated by the reduction of caloric intake (diet) and/or an increase in caloric expenditure (exercise). Treatments for weight reduction beyond diet and exercise include behavior modification, appetite suppressants and surgery (e.g., stomach stapling, jejunoileal by-pass, jaw wiring). Surgical measures can create serious side effects; thus these measures are warranted only when obesity is life threatening and recommended by a physician.

The psychological effects of obesity require close attention. Feelings of low self-esteem and real or perceived rejection may affect the individual's ability to function successfully in employment. Supportive therapy may be needed throughout the course of services.

Addressing Functional Limitations of Obesity on the IPE:

Where obesity has been documented as a disability that causes a substantial impediment to employment, weight loss options will be considered as part of an Individualized Plan for Employment. As part of that plan, a physician must monitor any weight loss program. The physician, individual and VR counselor will develop an individualized plan for weight reduction that includes at a minimum, dietary and psychological counseling and consistent exercise. The plan must include:
- consultation(s) with a dietician;
- calorie-reduced diet;
- increased physical activity; and
- behavior modification.
The goal of DVR is to support the individual in their comprehensive plan to focus on successful long-term weight reduction resulting in successful employment. These treatments must be documented in the individual's record of service maintained by DVR.

A DVR works with the individual and their physician to support healthy alternatives to reduce functional limitations related to obesity. DVR's policy is to not fund the cost of surgical service to alleviate obesity. Surgical service is understood to mean gastric bypass, vertical banded gastroplasty, biliopancreatic diversion, biliopancreatic diversion with duodenal switch and adjustable gastric binding surgery. DVR will only consider covering the costs of surgical service for obesity as an exception to policy. DVR will also not purchase weight loss programsï¿½ food or dietary supplements.

Listed below are the steps that must be followed to obtain an exception to policy:
- the individual participates in a monthly documented nutrition and exercise program for a duration of twelve (12) consecutive months prior to the consideration of the surgical request
- the concurrence of the DVR medical consultant will be secured
- rehabilitation manager reviews and approves the IPE that includes the surgical physical restoration service and approves the authorization for case services
- chief of rehabilitation services issues final approval for the exception to policy
The rehabilitation counselor will provide significant guidance, counseling, and advocacy to assist in addressing related issues of social, physical, psychological, and vocational adjustment. The rehabilitation counselor will advocate and interact with other public and private health care insurance providers in an attempt to capture the comparable benefit(s) for any service related to the individual's weight reduction.

3.23 - Medications and Supplies

Prescription drugs will be purchased on a time-limited basis when recommended by a physician and when there is a demonstrated need for prescription drugs in the achievement of the rehabilitation goal. Time-limited is defined as a three (3) month period.

The counselor shall thoroughly explore and document availability of comparable benefits for prescription drugs, including Medicaid and programs sponsored by pharmaceutical manufacturers to provide medication to persons unable to afford it. The requirement for prescription drugs is quite often a long-term, life-long issue that the VR counselor should discuss the provision of with the individual.

In instances when the Division is paying for prescription drugs, the record of services will contain a fax or other copy of the prescription and documentation of verification. Generic drugs must be purchased unless the physician indicates otherwise.

Supplies that are medically required due to the disability are purchased on the same time-limited basis as prescription drugs.

3.24 - Other Services

Use this category for all other VR services that cannot be recorded elsewhere. Examples include:

Therapeutic recreation;
Health insurance premiums;
Background check and/or finger printing;
DMV record; and
Driver's license.

3.25 - Personal Attendant Services

The Division may assist with costs associated with personal care assistance/attendant (PCA) services as required for the individual to achieve the employment outcome on an approved IPE and to derive the full benefit of other VR services being provided.

PCA services are not subject to financial means testing, although comparable benefits should be explored.

DVR provided PCA services are time limited in nature and are provided during the VR process including assessment in determining eligibility or needed services and during implementation of an EE plan, TWE plan or an IPE with a goal leading to competitive employment. The provision of PCA services on an IPE must be linked directly to the employment objective. PCA services funded by DVR must be for those tasks over and above PCA services normally required for tasks of daily living. No more than 40 hours per week will be authorized for PCA services.

A PCA assists an individual with a significant disability by performing personal activities of daily living which cannot be performed by the individual. PCA services do not include chore services, respite, cueing, or household tasks. In most cases, tasks performed by the PCA are directed by the individual. The PCA is not responsible for any tasks that the individual with a disability can perform independently.

The need for PCA services is normally identified through an independent living evaluation and services are, in most cases, being provided to an individual with a significant disability prior to their application for DVR services. PCA's must have completed a state approved training program or have substantial knowledge and experience in providing PCA services.

DVR does not provide PCA services in lieu of existing PCA programs and providers. If the VR counselor determines that PCA services are necessary for the individual to complete the objectives of the IPE, the VR counselor will need to conduct or obtain a personal care assistant evaluation to determine the number of hours of PCA services that are required for participation in the IPE over and above the individual's normal daily living needs. Division funds may not be provided to family members of the individual for the provision of personal assistance services.

It is the responsibility of the individual and the VR counselor to identify, apply for and utilize any and all similar benefits for PCA services. PCA recruitment and management is the responsibility of the individual. Payment for PCA services is made through an authorization to the individual for PCA services. The individual then pays the chosen provider. The hourly rate for PCA services funded by DVR will not exceed the current rate established by Medicaid. PCAs are paid by the task. All other time is standby per regulation. The individual is required to submit verification of payment to the provider to DVR on a monthly basis to continue to receive PCA funds.

When the IPE objectives have been successfully completed and the goal of competitive employment has been achieved, provision of PCA services required to maintain employment becomes the responsibility of the individual.

3.26 - Prosthetic Appliances and Orthotic Devices

Orthotic or prosthetic devices are provided to enhance an individual's employability or capability to perform activities of daily living. Use of orthosis and prostheses is frequently a life-long need. VR counselors need to talk with the individual regarding his/ her responsibility for future repairs, modification, and/or replacement of the orthosis or prosthesis.

A physician, podiatrist or dentist prescribes orthotic and prosthetic devices. Based on the prescription, an orthotist or prosthetist recommends the design of a device that will best meet the individual's needs

Individuals with amputations resulting from Diabetes, Buerger's Disease or other circulation disorders will be examined by a physician specializing in internal medicine before prosthesis is authorized.

A prescription with specifications and cost of the prosthesis will be obtained prior to the provision of the prosthesis. A copy of the prescription will be placed in the individual's record of services.

3.27 - Reader Services

Reader services are for individuals who cannot read print because of blindness or other disability. Reader services include, in addition to reading aloud, transcription of printed information into Braille or sound recordings if the individual requests such transcription. Reader services are generally for individuals who are blind or deaf-blind, but may also include individuals unable to read because of serious neurological disorders, specific learning disabilities, or other physical or mental impairments.

3.28 - Rehabilitation Engineering

These are services provided by licensed professional engineers. Use this category when complex solutions are required to overcome barriers presented by the disability. These services would be beyond the scope of what would normally be provided under AT devices.

3.29 - Services to Family Members

DVR may provide services to a family member of an individual with a disability when those services are necessary for the individual with a disability to complete an IPE and derive the full benefit of other vocational rehabilitation services being provided.

A family member includes any relative by blood, marriage, or adoption of the eligible individual as well as others living in the same household with whom the individual has a close interpersonal relationship.

Conditions and Criteria

Services may be provided only to family members.
The services are deemed to be necessary to the successful completion of the individual's IPE.
Family members may not have access to the individual's record of service without a release of information.
Family members may have access to information pertaining to the services they received. The services are included in the IPE as appropriate.
The VR counselor must ensure that the individual and family member (s) understand the scope, nature and duration of services.
Services will be terminated if they are is no longer necessary to the individual's IPE or if the individual's plan is terminated in accordance with case closure procedures
Documentation exists in the case file to support the requirement for services.

Assistance with child care may be approved after a thorough exploration of comparable benefits through county child care resource centers, Departments of Social Services, and other resources and after consideration of natural supports.

Transportation services may be provided when an escort is required by the individual. This includes medical situations or when the individual is underage or requires a guardian. Transportation for an escort is not provided solely for companionship.

3.30 - Tools and Equipment

Tools and equipment may be purchased when the IPE shows that the individual is entering into a training program or employment and are regularly required for the chosen occupation, trade or profession. DVR retains the right to reclaim occupational tools and equipment purchased by the Division when the individual's IPE is not completed and/or the case is closed not rehabilitated.

Provision of tools beyond the basic kit needed for employment shall require written documentation from the employer. Such documentation will be included in the record of services.

The Property Agreement Form (R-14) is required when a single item is over $1,000. All tools and equipment purchased by DVR remains the property of the Division until released to the individual. At the successful completion of the individual's rehabilitation program, the counselor shall transfer the title of the equipment to the individual.

3.31 - Training - Apprenticeship

An apprenticeship program is a work-based employment and training program that combines hands-on, on the-job work experience in a skilled occupation with related classroom instruction. Structured apprenticeship programs generally have minimum requirements for the duration of on-the-job work experience and classroom instruction, and/or could utilize competency-based elements but should have mechanisms in place to ensure quality and consistency of skills acquisition.

Other elements that distinguish apprenticeship programs from other work-based efforts including co-op education, on-the-job training, and internships are the following: includes supervision and structured mentoring; provides for wage increases as an apprentice's skills increase; is based on an employer-employee relationship; and provides an industry recognized certificate of completion of the program.

The VR counselor should contact the state or federal DOL apprenticeship coordinator for more information on developing an apprenticeship site.

3.32 - Training - Disability Related Skills

Includes but is not limited to: orientation and mobility, rehabilitation teaching, training in the use of low vision aids, Braille, speech reading, sign language, and cognitive training/retraining.

3.33 - Training - Literacy or Basic Academic

Literacy training or training provided to remediate basic academic skills that are needed to function on the job in the competitive labor market; includes any supplies or books needed for this training here as well.

3.34 - Training - Miscellaneous

Any training not recorded in one of the other categories listed. Includes training leading to a General Education Diploma (GED) or other training as required for employment such as CPR training or driver's education.

3.35 - Training - On-The-Job (OJT)

On-the-job training (OJT) means training that is provided to a paid participant while engaged in productive work in a job that:

Provides knowledge or skills essential to the full and adequate performance of the job;
Is limited in duration as appropriate to the occupation for which the participant is being trained, taking into account the content of the training, the prior work experience of the participant, and the service strategy of the participant, as appropriate; and
Provides reimbursement to the employer of up to 90% of the wage rate of the participant based on the size of the business (companywide, not single site).

OJT may be provided by an employer in the public, non-profit, or private sector.

When considering OJT, the counselor and individual should determine if the occupation is one where an apprenticeship is feasible. Apprenticeships usually result in a more recognizable skill level and provide more flexibility for job change.

DVR complies with and follows all the requirements and procedures established by the Alaska Department of Labor and Workforce Development for establishing and monitoring OJTs.

DVR's reimbursement to the employer for an OJT constitutes a fee for training services. DVR is prohibited from providing wage or salary in an OJT arrangement, or to promise to do so. An individual participating in an OJT is considered an employee of the business providing the OJT. The training fee is based on a negotiated percentage of the entry wage. It may be calculated on a decreasing scale over the term of training based on the individual's increasing productivity.

On-the-job training may be supplemented by use of a job coach. The counselor shall advise SSDI recipients that on-the-job training income is counted toward their 9-month trial work period.

3.36 - Training - Post Secondary (College/University/Vocational/Occupational)

Training in institutions of post-secondary education can make a significant difference for individuals with disabilities in achieving employment, independence and economic self-sufficiency. Post-secondary education includes private career schools, technical institutes, hospital schools of nursing, colleges and universities.

Training is provided only after vocational assessment results in a mutual decision that the individual requires new skills or knowledge for employment, consistent with the individual's interests, abilities and capabilities.

Prior to deciding whether training is required, the counselor and the individual shall consider the following:

The use of transferable skills to achieve suitable employment immediately;
Job modification or assistive technology to enable the individual to return to previous employment, or retain current employment; and/or
Physical restoration to enable a return to previous employment.

Training is not considered a required service when the individual has marketable job skills consistent with the individual's interests, abilities and capabilities.

Definitions

Educational Expenses : Educational expenses are costs related to post-secondary education which can be considered by DVR for funding. Determined on an individual basis consistent with DVR policy, they may include tuition and mandatory fees, books and supplies, room and board (on an exception basis only), the cost of commuting and other related expenses.

Free Application for Federal Student Aid (FAFSA): This is the form required by the U.S. Department of Education, Student Financial Assistance Programs for students requesting financial aid from participating institutions. Eligible individuals requesting assistance from DVR to pay for post-secondary education are required to apply for financial aid annually.

For more information about the federal Student Financial Assistance Programs and the FAFSA, visit www.ed.gov/offices/OSFAP/Students.

Student Aid Report (SAR): This is a report sent to the student verifying information from the FAFSA and indicating eligibility for certain grants and specifying the amount (the Expected Family Contribution) the student and family are required to contribute to higher education costs, according to the Higher Education Act, as amended.

Individuals requesting financial assistance from DVR for post-secondary education are required to provide the DVR counselor with a copy of the SAR each year.

Grants are financial aid that does not have to be repaid. Generally, grants are for undergraduate students, and the grant amount is based on need, cost of attendance, and enrollment status. Federal Pell Grants range from approximately $400 to $4,000.

Scholarships: Scholarships are financial support for educational programs provided by sources other than DVR which does not need to be repaid. Grants and scholarships for which the individual qualifies are a comparable benefit. Scholarships based on merit, e.g., National Merit Scholarships, are not counted as a similar benefit.

DVR has the expectation that scholarships will be applied toward the cost of schooling.

Work-Study and Loans: Through the application for federal financial aid, students with demonstrated financial need may be offered the opportunity to work in exchange for money for college expenses. Likewise, students and their families may be offered low interest loans. While DVR does not require that individuals take out loans or work in work-study programs, students may choose to use these means to defray educational costs.

Independent Students are those students who are:

At least 24 years old by January 1 of the award year,
Veterans, regardless of age,
Wards of the court,
Supporting legal dependents,
Married, or
Enrolled in a master's or doctoral program.

Students may also be considered self-supporting if they are determined to be so by financial aid administrators exercising professional judgment on the basis of unusual circumstances not covered by any of the statutory criteria.

Western Undergraduate Exchange (WUE): The WUE program is composed of fifteen states working together to expand educational access for all residents of the participating states. Tuition for WUE students is generally each institution's regular in-state tuition plus 50% of that amount, a considerable savings over non-resident rates. For more information, go to http://www.wiche.edu/ .

Procedures for Post Secondary Education

Ability to benefit

The individual's ability to benefit from post-secondary training in terms of an employment outcome shall be determined as part of the individual's vocational rehabilitation needs assessment. The agency shall not support attendance in a post-secondary program for which the individual does not meet the published entrance requirements.

Accredited Institutions

Agency financial support for college, vocational business or technical training shall be limited to participation in nationally or regionally accredited, or state licensed institutions. The counselor shall have reasonable assurance that a diploma, certificate or degree received from a training program is readily accepted by employers in the field of the individual's employment goal before approving an IPE that includes such post-secondary training.

Private Schools

If comparable programs exist at both public and private schools, Alaska DVR will pay the amount of the public run program.

Out-of-State Programs

DVR will only pay tuition costs for programs within the state of Alaska unless DVR determines that the program is not available in Alaska. WUE schools should be utilized first when an individual is required to go out-of-state.

If the individual selects an out-of-state school when a program is available in Alaska, the individual will be responsible for the difference between the costs of attending school in Alaska and going out-of-state. In calculating the in-state cost, a PELL grant would be applied toward the in-state costs prior to determining the out-of-state costs.

DVR will not make mortgage payments nor pay rent on unoccupied houses or apartments when an individual temporarily relocates to attend a training program.

Training Outside of the United States

Training at an institution outside of the United States will not be funded unless it is part of an approved course of study for an in-state institution. If the home educational institution requires out-of-country instruction as part of the individual's program, the Agency may support it at the same rate as if the program were provided at the student's home educational institution.

On-line Courses/Distance Learning

Participation in an educational program consisting of on-line courses or distance learning may be considered if it meets the disability-related needs of the individual and is offered through an accredited institution of post-secondary education. Distance learning falls under the same guidelines as choosing an in-state versus out-of-state school in terms of what is the most cost effective for DVR.

Requirement to Apply for Financial Assistance

DVR is a supplementary funder of post-secondary education and does not have sufficient funding to provide full scholarships to students with disabilities. According to federal VR regulations, training and related services in institutions of post-secondary education for eligible individuals under an IPE will be purchased only after the individual has completed the application process for financial aid through the institution's financial aid office and has applied for other grants and scholarships for which the individual might qualify. Application for financial assistance must be made annually.

The Agency shall not provide financial assistance for any item covered in the cost of attendance if the individual (or individual's family as applicable) fails to apply for or refuses to accept federal, state, institutional and other grants, need based scholarships, or tuition waivers for which they may be eligible.

Financial support for college or vocational training shall be consistent with the agency's policy of purchasing the service that meets the individual's vocational rehabilitation needs at least cost to DVR. This means that if a training program is available that meets the individual's vocational rehabilitation needs at a lesser cost to DVR than the program selected by the individual, DVR's support shall not exceed the less costly training program . Post-secondary education service is subject to DVR's financial participation assessment.

DVR shall not replace the expected family contribution, as determined by the post-secondary institution, using the federal Student Aid Report, in contributing toward the individual's cost of attendance at a post-secondary institution. DVR's assistance with the cost of attendance, combined with other financial resources, shall not exceed the cost of attending the least costly training institution that meets the student's vocational rehabilitation need.

All Federal and Alaska Native Corporation grants are to be applied to tuition, books and fees as a first dollar source, prior to the consideration of expenditures of DVR funds. Merit based funding may be applied to any legitimate college costs as determined by the individual.

Shared funding must be negotiated with federal, state or local partner agencies (i.e.: VA, WIA, Tribal Vocational Rehabilitation, Worker's Compensation, etc.) to carry out a joint vocational plan to provide services to individuals.

In those circumstances where the comparable benefits available through the FAFSA (Pell Grant) have yet to be determined, DVR may meet the first semester costs of post secondary education. Subsequent semester sponsorship may only be authorized upon receipt and consideration of the SAR and the award letter sent to the student by the institution. If the SAR indicates the student received a Pell Grant during the first semester, and DVR paid first semester tuition, fees and books, the first semester Pell award will be considered by the counselor as a resource to be applied in the second and subsequent semester(s). The VR counselor should make this clear to the individual.

Exception to the Requirement to Apply for Financial Assistance

Individuals are not required to complete the financial aid application process through the institution's financial aid office if:

The individual is only seeking admittance to an institution not participating in the federal student financial aid process; or
The individual is enrolling for non-degree courses, i.e., selected courses that are not part of a degree program.

Tuition Waiver

Individuals who may be eligible for a tuition waiver must still apply for financial aid through the institution.

Recipients of SSI and/or SSDI

Recipients of Supplemental Security Income (SSI) and or Social Security Disability Insurance (SSDI) are exempt from financial participation in the cost of rehabilitation services, but are required to apply for financial aid through the institution to determine eligibility for grants and scholarships.

In determining whether to allow an exception to DVR policy and include room and board as an educational expense, VR counselors will consider the availability of comparable benefits. This includes, but is not limited to SSI and or SSDI cash benefits for maintenance and living expenses of individuals determined to be dependent students according to the Higher Education Act, as amended. DVR expects that SSI or SSDI cash benefits will be utilized for maintenance (room and board), as the purpose of SSI and/or SSDI is for daily living expenses.

Grants, regardless of the amount, have no affect on SSDI. Grant funds, which exceed tuition, fees and books, are considered unearned income for SSI recipients, and so SSI benefits may be reduced by that amount. Loans do not affect SSDI or SSI benefits. College work-study awards are considered employment, and so may affect both SSDI and SSI benefits.

Application Procedure for Financial Assistance

Federal student aid is financial help for students enrolled in eligible programs at participating schools to cover school expenses, including tuition and fees, room and board, books and supplies, and transportation. A school could be a two-year or four-year public or private educational institution, a career school, or a trade school. Most federal aid is need-based.

The following procedures will be followed in applying for financial assistance from DVR for post-secondary education expenses:

The individual shall apply for admission to and financial assistance from the institution of post-secondary education within the time frames established by the financial aid office, and shall provide a copy of the SAR to the DVR counselor. The individual may apply for federal financial aid by completing the FAFSA on-line. Individuals are required to make application for FAFSA whether or not they believe they are eligible for funding.
The eligible individual/individual's family shall complete the Financial Participation Assessment to determine the individual/family annual contribution for services. Individuals receiving SSI and/or SSDI are excluded from a financial participation assessment.
If the individual's parents/family members are required to provide financial information on the FAFSA, i.e., the student is not considered independent for purposes of federal student financial aid, the parents/family members must provide financial information on the Financial Participation Assessment form to determine the individual/family annual contribution for post-secondary education expenses. This does not apply to individuals who receive SSI and/or SSDI.
The rehabilitation counselor and the individual will discuss any need for reasonable accommodations in the educational setting and will discuss the role of the disability services coordinator including the coordinator's role in referring students with disabilities for federal internships.
The DVR counselor will be provided the following information:
- Enrollment status (full or part time; number of credits);
- Cost of tuition, mandatory fees, room and board (as appropriate);
- Grants and scholarships awarded; and
- Tuition waiver and amount awarded to the individual.

Ineligibility for Financial Aid

The agency will not authorize support for training for individuals who are ineligible to receive post secondary federal financial aid. Reasons for ineligibility for federal financial aid may include:

The individual owes a grant refund and has no documentation of having made satisfactory arrangements for repayment;
The individual has not paid federal income tax, is in arrears with the IRS and has no documentation of having made satisfactory arrangements with the IRS for repayment;
The individual is in default of a federal or state student loan, and has no documentation of having made good faith repayment arrangements from the lender or school, of having made a good faith effort for repayment, or of no longer being in default status;
The individual is convicted for the possession or sale of illegal drugs that occurred while he/she was receiving federal student aid and has not re-established eligibility as required by federal financial aid regulations (34 CFR 668.40); and/or
The individual has not registered for the selective service system.

Such individuals are considered to not have made a maximum effort to secure post-secondary federal or state grants or tuition waivers, and may not receive training funds from the DVR. Counselors should refer such individuals to federally funded programs which will assist them in correcting the issue, such as the Educational Opportunity Center associated with the University of Alaska Anchorage. Additional information can be obtained toll free from the Financial Aid Ombudsman office at 1-877-557-2572.

Student Loans

Student loans may be encouraged as a part of the student's contribution to their own training. However, individuals may not be compelled to take student loans. DVR will not repay a defaulted loan(s). If the individual who is in default on a student loan is able to resolve the default and regains eligibility for financial aid, the policies and procedures in this Section apply.

Workers' Compensation Settlements

DVR shall not replace insurance benefits received, in whole or in part, as a settlement of liability for VR services in contributing toward the cost of attendance at a post-secondary institution. This means that such targeted settlement dollars must be used before DVR dollars are used unless it can be demonstrated that such settlement dollars are no longer available.

Refunds

When DVR funds are not needed by an educational institution due to subsequent replacement by college grants, need based scholarships or dropped classes, the VR counselor shall notify the institution that these funds are to be returned to DVR and not to the individual or to offset the student's loan balance. If DVR funds are reimbursed to the individual or credited to a loan balance, an equal amount will be counted against the student's financial support from the DVR for the following semester.

Full Time Enrollment

The expectation is that students will attend training on a full time basis, as defined by the institution, so that employment is achieved in a timely manner.

Exceptions for part-time attendance related to disability factors will be considered on an individual basis and require VR manager's approval (for up to two semesters/grading periods) and administrative approval (beyond two semesters/grading periods). Medical documentation related to the need for part-time attendance shall be updated at least annually.

Because most state and federal financial aid programs are based on a minimum of half time enrollment, the agency will generally not support training at a less than half-time enrollment status.

Duration of Training Support

DVR financial support for post-secondary training is usually limited to one year beyond the normal period for full time matriculation identified by the institution. An extension beyond that period may be granted by the VR counselor due to an individual's disability or special circumstances, and requires an IPE amendment. DVR financial support generally shall not exceed 64 credit hours for an Associate of Arts degree, or 128 credit hours for a bachelor's degree.

Repeated Courses

DVR will not provide financial assistance for courses that must be repeated due to a failing grade or withdrawal from the course(s) following the designated drop period for the post-secondary institution.

If an individual takes an incomplete, they are responsible to complete the course(s) as designated by the institution. If course(s) are not completed in a timely manner resulting in a failing grade, the individual will be responsible to cover cost to repeat the course(s).

Payment for Electives

The VR counselor should be familiar with the student's curriculum or have a copy of curriculum requirements in the case record. DVR shall not pay for electives beyond those needed to complete an individual's curriculum. When there is a question as to whether a class is required to complete a curriculum that is needed to achieve the IPE outcome, the VR counselor may require written verification from the post-secondary institution.

Non-degree Courses

Selected courses that are not part of degree programs may be authorized when such courses are part of an assessment to determine rehabilitation needs or identified on the IPE and necessary for the attainment of the employment goal.

Licensed Occupations

The VR counselor shall discuss occupational licensing barriers, such as a criminal record, with the individual as part of IPE planning, and when possible assist the individual in overcoming such barriers. The counselor shall not support training in a field that requires licensing unless there is reasonable assurance that licensing can be secured.

Graduate School

DVR may provide financial assistance for post-baccalaureate school when the degree is the commonly recognized standard for entry into the field which is the employment goal on an approved IPE. Financial assistance for post-baccalaureate programs requires the Chief of Rehabilitation Services or the Director's approval depending upon the financial commitment of the DVR.

Previous Certification/Degree

Division support for a post-secondary degree or certificate is provided only for individuals who have not already earned a degree or certificate. This does not apply:

To an IPE, including a bachelor's degree when the individual achieves an associate's degree as a step toward the bachelor's degree.
In exceptional circumstances when the disability precludes achievement of an employment outcome with current credentials, consideration may be given to DVR financial assistance for another certificate or degree. Approval from the VR manager is required in such instances.
When selected courses will update skills and improve employment opportunities. These courses may be provided on an individual basis with the approval of the VR counselor. Higher-level approval depends upon other approval requirements, i.e. procurement authority and duration of the courses.

Summer School or Inter-current Sessions

DVR financial assistance for summer school or inter-current sessions shall be provided only when the courses to be taken:

Are not available during the fall or spring semesters or other standard grading period; and/or
Will enable the individual to graduate earlier.

The VR counselor should consider encouraging students to participate in work activities related to the employment goal during the summer and other school breaks in order to gain employment experience.

Trial Semester

DVR may, at its discretion, provide financial support to an individual in one trial term or semester with at least one subject in the student's chosen major if there is doubt about the individual's ability to succeed in post-secondary training. Additional trial terms or semesters may not be supported with DVR funds. A semester or term of developmental or remedial study shall not count as a trial semester.

Developmental Academic or Remedial Study

ADR may provide financial support for one semester of non-credit developmental or remedial study. DVR may not pay for developmental or remedial study if available at no cost through post-secondary institutions or other public resources . DVR support for more than one semester/grading period of developmental/remedial courses requires approval of the VR manager.

If placement testing indicates the need for more than one semester of remedial/developmental courses, this may indicate that college level coursework may be beyond the capabilities and abilities of the individual and the individual may have difficulty achieving the employment goal.

An individual who wishes to pursue post-secondary education when more than a semester of remediation is required should consider Adult Basic Education or other community education programs prior to attempting courses at the college level.

Books and Supplies

Each institution of post secondary education is required to produce an annual student budget. The institution's budgeted amount for books and supplies shall be utilized as DVR's maximum contribution to the payment of this service. A direct payment to the individual or other state approved payment method is used to provide for books and supplies. A copy of the institution's budget for books and supplies is placed in the case file.

Vocational Training

Occupational, vocational, or job skill training prepares students for gainful employment in a recognized occupation, not leading to an academic degree or certification. All policies regarding post-secondary training apply to vocational training. Books, uniforms and other supplies including tools will be provided based upon the program requirements of the institution.

Tutoring

DVR will pay for tutoring only after the individual has exhausted no-cost tutoring services available from the post-secondary institution. Tutoring is typically provided when it is recommended by the course instructor and/or the individual is at risk of course failure.

DVR will not fund tutoring as a general academic support in order for an individual to maintain an average grade point average. The cost for the tutoring services must be reasonable and based upon the education level and expertise of the tutor. DVR will not pay a family member for tutoring services.

Academic Progress and Requirements for Continuation of Division Funding

To be eligible for the continuation of funding by DVR an individual shall:

Maintain a minimum average grade of "C" or its equivalent on all credits completed each semester/grading period; unless otherwise negotiated to a higher standard between the VR counselor and client based on specific school and/or industry standards;
Maintain eligibility for financial assistance in accordance with the institution of post-secondary education's written criteria for satisfactory academic progress toward a degree or certificate;
Meet the requirements and responsibilities regarding the application for financial assistance.
Make timely progress towards meeting the goal of the IPE.
Follow the institution's rules for academic honesty. Expulsion from the institution for academic dishonesty will result in DVR's sponsorship being terminated for continued post secondary education.
Maintain attendance at the institution.
Maintain status as a full time student unless a medically documented disability related issue makes this impossible.

Resumption of Division Funding

Individuals requesting resumption of DVR funding of post-secondary education must meet the requirements stated in the above section for a minimum of six (6) credits at their own expense before being reconsidered for financial assistance for post-secondary education by DVR.

VR Counselor Responsibilities

Assist the individual in thoroughly exploring whether post-secondary education is required for the employment goal and, if so, in determining what major and curriculum will best prepare the individual for employment.
Gather information and conduct assessment activities as needed to determine if the individual has the strengths, resources, abilities and capabilities to succeed in post-secondary education.
Provide career counseling. Assist the individual in thoroughly exploring options.
Be sure that supports are in place and are included on the IPE to address disability issues and assist the individual in maintaining stability so that he/she has the best chance for academic success.
Advise the individual of the required procedures and responsibilities related to DVR support for post-secondary education.
Meet with the individual prior to each semester to:
- review grades and the degree plan to insure the appropriate course work in being completed and progress toward the agreed upon certificate/degree is being made, i.e. be sure someone who is weak in math is not putting off taking all math courses;
- plan coursework for the upcoming academic period:
- address any required prerequisites, remedial courses, repeated courses, withdrawals, and incompletes, and assure that the student completes related requirements so as to not delay completion of the certificate/degree;
- discuss disability issues and facilitate provision of supports and reasonable accommodations needed and/or continuation of those which are in place;
- emphasize the employment outcome on the IPE;
- offer support and encourage self-advocacy; and
- discuss funding for the next semester.
Clarify disability-related needs that can be anticipated in the post-secondary education setting:
- Discuss the role of the Disability Services Coordinator at the institution of post-secondary education.
- Anticipate needs for out-of-class accommodations.
Determine DVR's financial assistance.
With the student, annually review the Individualized Plan for Employment

Responsibilities of the Individual

The VR counselor shall inform individuals of the following responsibilities and shall advise them that failure to fulfill these responsibilities will result in denial or discontinuation of DVR funding:

Apply annually for financial assistance through the institution of post-secondary education within established time frames.
Provide the DVR counselor a copy of the SAR each year.
Provide the counselor with a letter of acceptance and proposed course of study prior to the beginning of the semester/grading period so that there is sufficient time to plan and determine whether and to what extent DVR can provide financial assistance.
Maintain satisfactory academic progress toward a degree or certificate program and remain in good standing with the institution of post-secondary education. Provide the VR counselor a copy of the grade report or transcript and proposed course of study upon the completion of each semester/grading period.
Apply any financial assistance (other than loans) received toward training and related expenses.
Prior to each semester/grading period, discuss the proposed course of study and its relationship to the employment goal, and progress toward the certificate/degree with the VR counselor.
Discuss with the VR counselor any requested change in major or course of study, considering the impact on the employment goal and any required extension in the academic program.

VR Manager Approval

A VR manager's approval is required for:

Part-time enrollment for up to two semesters/grading periods;
Financial assistance for repeating a course;
Post-secondary degree or certificate for individuals already possessing a degree or certificate; and/or
Support for more than one semester/grading period of developmental/remedial courses.

3.37 - Transportation

Transportation, including necessary travel and related expenses during travel, is a support service and will be provided to individuals and their attendants or escorts if necessary for the purpose of supporting and deriving the full benefit of other vocational rehabilitation services being provided.

Transportation services include bus passes, fuel assistance such as reimbursement for gasoline or repair of a vehicle. On-going transportation services will be provided in an IPE only where there is an indication there is an ability to sustain transportation after closure.

The amount and type of funding for transportation will be determined between the VR counselor and the individual considering the actual expense anticipated using the most cost-effective means of transportation consistent with the individual's needs and level of independence.

Transportation expenses related to permanent relocation will be provided only when it is identified on the IPE and required to obtain the vocational goal.

Personal Vehicles

Per guidance from the Alaska Department of Law, DVR does not need to see a driver's license nor proof of insurance prior to reimbursing or paying individuals in advance for mileage. The primary concern regarding the proof of a driver's license or insurance is a negligent entrustment issue under AS 28.15.281(4) (b) - essentially, when you knowingly allow a person without a license to operate your vehicle. This statute would not apply to the agency for a number of reasons, the primary one being that the vehicle is not owned or under the control of the agency.

The guidance goes on to suggest that "As a middle ground between the cumbersome task of collecting driver's license and insurance information and doing nothing, I would suggest asking each individual to swear that they are validly licensed and insured."

Therefore, when an individual is set up to receive transportation payments for mileage, they will sign a Driver's License and Insurance Affirmation form stating "I affirm that I am validly licensed and have current and valid automobile insurance under applicable state laws." This document will be filed in the case file. This form will be signed annually at the time the IPE is reviewed if the service of transportation in support of the use of a personal vehicle is provided.

Individuals are expected to participate in the cost of their transportation expenses when using their own vehicle since in most cases vehicles are not used exclusively for rehabilitation activities. Transportation assistance for a privately owned vehicle will not be provided in cases where public transportation is available and feasible for use. Routine vehicle maintenance is not covered by DVR.

Fuel assistance is reimbursed at the current IRS rate allowed per mile for medical services. This rate is update by the IRS twice a year and is posted as part of the service category heading in AWARE . DVR reimburses only for mileage accumulated by the individual as a result of their participation in the VR program. Justification for the number of miles used in calculating the amount of fuel assistance should be included in the case file and may include something such as MapQuest.

The VRC is responsible for following up with the individual as to the continued requirement of the funds. If the service that transportation is supporting is terminated, the transportation support should also be terminated. For example if a participant was being provided fuel assistance to attend school and they dropped out of school, the transportation support should stop.

Transportation services in support of an individual on a job site requires the use of the Work Experience Attendance Log.

In considering repairs to a privately owned vehicle, the following must be considered:

The overall condition and value of vehicle.
The extent of the repairs needed.
The availability of other appropriate transportation.
The vehicle is necessary for work or training.
There is no other source of funding for the repairs.
The ability of the individual to assume long-term upkeep of the vehicle.
The ownership of the vehicle.

DVR will not pay for repairs that exceed the NADA value of the vehicle.

DVR does not provide rental cars, but may provide taxi fare when a vehicle is being repaired.

A one-time purchase of three months of state required liability insurance may be purchased when directly related to the individual's attending work.

DVR will not pay:

Traffic fines;
Traffic tickets; or
Fees for the reinstatement of a driver's license.

3.38 - Tutoring

3.39 - Vehicle Modifications

Vehicle modifications are changes made to the structure or control devices of a motor vehicle so that a person with a disability can enter, exit and operate the vehicle, if he/she is the driver.

Vehicle modifications may be arranged or purchased to meet an IPE employment outcome.

If the vehicle is being modified so that the individual can drive the vehicle, only the minimum equipment needed by the individual to effectively enter, exit and drive the vehicle will be purchased by DVR.

An evaluation of the individual's needs is required. To avoid a conflict of interest, the evaluation must be done by someone who is not a vendor of vehicle modifications. Any modifications purchased by DVR must be consistent with the findings of the evaluation.

Vehicle modification may range from a minor modification to a passenger car, such as installing hand controls, to modifying a van to install a wheelchair lifting device, raise the roof, install automatic door openers, lower the floor, install special steering, and/or install a wheelchair tie-down.

Van modification is usually more extensive than automobile modification, and limited to individuals who cannot effectively use an automobile.

Vehicle modifications may be provided if:

DVR has documentation that without the modifications, the applicant/individual is otherwise precluded from achieving an employment outcome.
The VR counselor has determined based on disability-related documentation that the individual's disability is stable or slowly progressive and not likely to impair his/her driving ability in the future.
DVR has documentation verifying that the individual and/or a family member is the registered and/or legal owner of the vehicle.
DVR has a copy of a current driver's license and vehicle license with required endorsements as to who will operate the vehicle.
If a used vehicle is to be modified, DVR has an inspection report from a certified auto mechanic that verifies the vehicle is in good condition and capable of being modified.
DVR has been provided documentation of vehicle insurance adequate to cover the current value of the vehicle including the cost of the modification.
The individual has demonstrated or provided documentation that he/she and/or family member(s) designated as a driver can safely operate the vehicle as modified.